FAQ

When will my order arrive?

It depends on the shipping company that was chosen and who is responsible for delivery. We provide a group of shipping officials in a group of major cities, and it usually takes 20 to 28 days from the order and its confirmation.




Is there delivery outside the country?

Yes, of course, the Italian brand Artiflo is a global brand and believes in the idea that every person has a story and every person deserves to experience the feeling of owning more than just products from Artiflo.




If there is a manufacturing defect in the product?

You must go back and read the return policy to know the terms of return and exchange. In the event that there is a manufacturing defect and an agreement has been made to return it, the shipping value will be calculated by the company and the return shipping will be borne by the customer. However, the value of the product will not be charged to the customer according to the return policy.




I want to order large quantities. Is there a discount?

The store provides a delivery service for large quantities in case of ordering, and there is a discount of up to 10-20% on some products. You can contact us directly through the Contact Us page and inquire about quantities and discounts.




If you have any other questions, you can contact us via email : artivlo.ct@gmail.com 

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